Assistant Customer Service
- Answering customer enquiries or passing them on to the appropriate department.
- Giving information and helping to solve customer problems.
- Selling services and taking RFQ.
- Providing excellent services for customers.
- Processing complaints and, if/when appropriate, providing solutions.
- Taking information from customers and entering it into a database.
- Making sure that the customers experience is a positive one.
- Reporting directly to the customer service manager.
- Providing timely updates to customers from departure to arrival at destination.
- Communicating with overseas colleague to monitor and ensure that shipment is on schedule
Job Type: Full-time
Pay: ₦60,000.00 - ₦80,000.00 per month
Experience:
- Customer service: 2 years (Required)
Expected Start Date: 05/05/2025
Information :
- Company : Freightliner Logistics Services Limited
- Position : Assistant Customer Service
- Location : Lagos
- Country : NG
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Post Date : 2025-04-30 | Expired Date : 2025-05-30