Customer Service Intern

Job Summary

The customer service intern will play a crucial role in assisting the provision of exceptional service to our customers. The intern will support the customer service team with managing customer inquiries, providing product information and ensuring a seamless sales experience.

Job Responsibilities

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assisting customers with product selection, and order placement.
• Collaborating with the team to ensure customer needs are met and expectations are exceeded.
• Gathering and analyzing customer feedback to help improve our services and processes.
• Supporting the team in maintaining accurate records of customer interactions.

Qualifications

• A degree in Business Administration, Communications, or a related field.
• Strong verbal and written communication skills.
• Ability to work well in a team and fast-paced environment.
• Familiarity with CRM tools.
• Proficient with Google suites.
• Detail-oriented with strong organizational skills.
• A positive attitude and a willingness to learn.

Mode of Application

Please submit your resume with cover letter explaining why youre interested about this opportunity to contact@feegor.com Use the job title as the subject of the email. Please note that only shortlisted candidates will be contacted.

Job Type: Full-time

Information :

• Company : Feegor Dotcom Ltd.
• Position : Customer Service Intern
• Location : Lagos
• Country : NG