Information Technology Support Specialist

Galooli | Lagos | NG
Yesterday G Information Technology Support Specialist Galooli Software & Data Lagos Full Time IT & Telecoms Confidential
  • Minimum Qualification :
Job Description/Requirements

IT support

Galooli, a global leader in Industrial IoT and predictive analytics for green-powered assets, is growing and were looking for top-notch talent!

Our mission is to lead the smart revolution of energy efficiency by supporting our customers in optimization, analysis and monitoring of their assets, and providing tools and data to meet their carbon footprint reduction targets and migration to renewable energy sources.

We are looking for a dynamic and motivated IT support who thrives in a fast-paced environment and is passionate about technology. If you have a proactive mindset, a strong desire to learn and grow, and the energy to tackle challenges head-on, we would love to have you join our team!

Key Responsibilities:

  • Provide first-level technical support for remote end users on system upgrades, software and network-related issues.
  • Monitor network performance and system alerts to ensure optimal uptime and quick resolution of issues.
  • Maintain accurate records of IT assets, including hardware.
  • Assist in setting up, configuring, and troubleshooting laptops, printers, and other devices.
  • Install and update software applications and operating systems.
  • Maintain documentation of system configurations, procedures, and troubleshooting steps.
  • Support data backup and recovery processes.
  • Ensure compliance with IT policies, including data security and asset usage.
  • Coordinate with vendors for equipment repair, maintenance, and procurement.
  • Assist with IT-related projects, including deployments, upgrades, and audits.
  • Assisted in enforcing security standards, regulatory compliance, and best prac
  • Installation, configuration, and maintenance of LAN/WAN, network equipment such as radio, routers, switches, and access points
  • Integrate CCTV systems with network infrastructure and ensure optimal performance.
  • Perform routine checks, maintenance, and upgrades of CCTV systems.

Qualifications:

  • Diploma or degree in Information Technology, Electronics, Computer Science, or related field.

Experience

Experience in IT support role and software and basic networking- 3 years
  • The position is open to candidates of all genders and backgrounds equally.

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Information :

  • Company : Galooli
  • Position : Information Technology Support Specialist
  • Location : Lagos
  • Country : NG

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Post Date : 2025-05-28 | Expired Date : 2025-06-27