Customer Service Representative
Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support services to businesses across various industries, including ecommerce, fintech, and medical. With a team of highly trained and experienced professionals, Alpha CX is committed to delivering consistently high-quality customer interactions that drive customer satisfaction and loyalty.The RoleYou Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 3 years experience within a Customer Service role, ideally within the Apparel & Sporting Goods and Ecommerce / Marketplaces industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You are a strong mentor and coach who can build high performing teams
- You are highly goal driven and work well in fast paced environments
- Opportunity to make a positive impact
Information :
- Company : Alpha-CX Intelligent Technology Co.LTD
- Position : Customer Service Representative
- Location : Nigeria (Remote)
- Country : NG
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Post Date : 2025-09-23 | Expired Date : 2025-10-23