Global Key Account Manager at Confidential

we are a trusted recruitment partner committed to connecting exceptional talent with leading organizations worldwide. On behalf of awell-established software company with a global footprint, we are seeking an experienced and results-drivenGlobal Key Account Managerto oversee and grow strategic client relationships across the EMEA region. This is afull-time remote role, ideal for candidates with a proven track record in enterprise account management within the software industry.

About the Role

As a Global Key Account Manager, you will serve as the primary point of contact for high-value clients, ensuring their needs are met while identifying opportunities for business expansion. You will work closely with cross-functional teams to deliver tailored solutions, maintain long-term partnerships, and drive revenue growth across diverse markets. This role requires strong commercial acumen, relationship management expertise, and the ability to operate effectively in a multicultural environment.

Key Responsibilities

• Manage and grow relationships with strategic global accounts across the EMEA region.
• Develop a deep understanding of client needs, business objectives, and industry challenges.
• Identify opportunities for upselling and cross-selling software solutions to maximize account value.
• Collaborate with internal teams, including product, technical, and customer success, to deliver seamless client experiences.
• Negotiate contracts and agreements to achieve mutually beneficial outcomes.
• Monitor account performance, track KPIs, and prepare regular business reviews for stakeholders.
• Stay informed on industry trends, market developments, and competitor activities.
• Represent the company at industry events, trade shows, and client meetings as required.

Qualifications

• Bachelor’s degree in Business, Marketing, IT, or a related field; MBA is a plus.
• 7+ years of experience in key account management, enterprise sales, or client relationship management in the software or SaaS industry.
• Demonstrated success in managing complex, multinational accounts.
• Strong negotiation, presentation, and communication skills.
• Ability to work independently and drive results in a remote, multicultural environment.
• Familiarity with CRM platforms and account management tools.
• Fluency in English; additional EMEA region languages are a strong advantage.

What’s Offered

• Full-time remote role across the EMEA region.
• Competitive salary and performance-based incentives.
• Opportunity to work with a global client portfolio in a leading software company.
• Professional development and international travel opportunities.
• Collaborative, innovative, and growth-focused work environment.

Apply Now

If you are a strategic relationship builder with the drive to deliver exceptional client value and grow global partnerships, we invite you to apply today.