Client Service Associate
The Future Edge |
Lagos |
NG
Job Title: Client Service Associate
Location: Cele-Ijesha, Lagos Mainland
Industry: Manufacturing
Salary: N150,000 - N189,500
Work mode: Fully onsite
Job Responsibilities
- Listening to customers concerns and handling complaints and returns
- Giving detailed explanations of services or products
- Working with a sales team to create better methods to address customer complaints
- Reviewing customer accounts and transactions while resolving issues
- Communicating with customers in-person, through email or chat, over the phone or on social media
- Receiving orders, calculating charges and processing payments
- Monitoring customer satisfaction levels
- Referring customers to superiors when necessary
Job Requirement
- 2+ years of experience in customer service or a related role
- Experience in manufacturing or FMCG
- Ability to work well under pressure and handle multiple tasks simultaneously
- Strong attention to detail and ability to accurately maintain records
- Excellent conflict resolution and negotiation skills
- Bachelors degree in Business, Marketing, or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving and time-management skills
- Proficiency in Microsoft Office and CRM software
Qualified candidates should send CVs to thefutureedge.consult@gmail.com using the Job title as the subject of the mail
Job Type: Full-time
Pay: ₦150,000.00 - ₦189,500.00 per month
Application Deadline: 18/03/2025
Information :
- Company : The Future Edge
- Position : Client Service Associate
- Location : Lagos
- Country : NG
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com
Post Date : 2025-03-12 | Expired Date : 2025-04-11