Client Service Consultant

We seek to hire a Client Service Consultant to help deliver an excellent standard of customer service to the clients and workers under your management.

• Minimum Qualification : HND
• Experience Level : Mid level
• Experience Length : 3 years
• Working Hours : Morning Shift

Responsibilites:

• Delivering an excellent standard of customer service to the clients and workers under your management.
• Building relationships with your clients and workers to fully understand their requirements and placing suitably matched candidates into the shifts/placements you are given.
• Calling our existing workforce to collect availability and being responsible for providing our candidates with work in your designated area.
• Calling and mailing clients for shift availability.
• Contacting new client locations.
• Shift-filling by matching a candidates availability with the clients requirements.
• Booking of shifts and Approving covered shift
• Being persuasive and able to handle complaints and objections.
• Building strong working relationships
• Compliance, working closely with the compliance department to arrange interviews and support the clearance process of new candidates.
• Monitoring your own progress towards the target you have set.
• Weekly preparation of business performance results hourly, locations, and sites by making use of the companys weekly confirmation sheet
End-to-end reconciliation of timesheets on Temployer/Pulse working closely with the finance department.

Requirements:

• Minimum of 3 years of experience
• HND in any relevant course of study

Information :

• Company : Seed Healthcare Services Ltd.
• Position : Client Service Consultant
• Location : Nigeria
• Country : NG