Customer Ambassador

We are looking for tenacious and resilient people with the same passion who will help deliver an exceptional and enthusiastic customer experience across all communication channels

• Minimum Qualification : HND
• Experience Level : Mid level
• Experience Length : 3 years
• Working Hours : Full Time

Responsibilities:

• Deliver an exceptional and enthusiastic customer experience across all communication channels
• Manage and respond to all inquiries and feedback across multiple social media platforms with a consistent brand voice
• Implement and maintain organizational structure and standard operating procedures (SOP) to ensure a seamless customer journey
• Represent the company at industry events, exhibitions, and product launches with confidence and professionalism
• Coordinate with the external team to ensure customers needs are met efficiently and effectively
• Track customer interactions and feedback to improve service delivery and inform product or process enhancement
• Create suggest and execute innovative marketing and promotional ideas in collaboration with the marketing team
• Conduct engaging presentations or product demonstrations when necessary both online and in person
Lead with a positive, can-do attitude and provide guidance and support to junior team members when needed.

Requirements:

• Minimum of 3 years of working experience
• HND/BSc. Degree in a relevant course of study

Information :

• Company : Juststandout Limited
• Position : Customer Ambassador
• Location : Lagos
• Country : NG