Front Desk Officer

• Minimum Qualification :

Job Title: Front Desk Officer

Location: Garki, Abuja

Company: Gabbies Court Estates

Job Type: Full-Time

Industry: Real Estate & Property Development

Reports To: Administrative Manager

About Gabbies Court Estates

At Gabbies Court Estates, we are committed to providing high-quality, affordable, and luxurious real estate solutions to our clients across Nigeria. We believe in excellence, transparency, and personalised customer service. As we grow, we seek a dynamic, well-organised, and customer-centric Front Desk Officer to be the face and voice of our company.

Job Summary

The Front Desk Officer will serve as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role goes beyond front desk management and includes active participation in customer service, inquiry handling, documentation, and administrative support .

Key Responsibilities

• Greet and attend to clients, visitors, and walk-in guests warmly and professionally.
• Answer incoming calls, respond to inquiries, and redirect calls as necessary.
• Provide accurate information about the companys properties, services, and updates.
• Handle general customer service duties, including responding to messages, emails, and social media inquiries.
• Maintain the front office area in a neat and organised manner.
• Assist with filling, sorting, and documentation of client information and property records.
• Track and follow up on client appointments, documentation status, and feedback.
• Support the sales and admin team with correspondence and minor reporting tasks.
Ensure the confidentiality of all company and client documents.

Requirements & Qualifications

• Minimum of OND/HND/B.Sc. in Business Administration, Secretarial Studies, or a related field.
• 1-2 years of experience in a front desk, administrative, or customer service role (real estate experience is an added advantage).
• Strong interpersonal and communication skills — both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask, stay organised, and maintain attention to detail.
• Professional appearance, demeanour, and work ethic.
Must be confident, proactive, and customer-oriented.

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Information :

• Company : HResources Limited
• Position : Front Desk Officer
• Location : Abuja
• Country : NG