Hotel Manager

The Hotel Manager will oversee daily operations and staff, ensuring top-tier guest service across all departments. The role also includes leading marketing efforts to boost brand visibility, drive bookings, and enhance customer loyalty. A blend of hospitality and digital marketing skills is essential.

• Minimum Qualification : Degree
• Experience Level : Mid level
• Experience Length : 3 years
• Working Hours : Full Time

Responsibilities: Hotel Operations:

• Oversee and coordinate all hotel departments and services to ensure consistent, high-quality guest experiences.
• Manage staff scheduling, training, and performance across all units.
• Handle guest complaints, feedback, and special requests in a professional manner.
Ensure compliance with health, safety, and quality standards

Marketing & Brand Promotion:

• Plan and execute marketing campaigns (online and offline) to increase occupancy and revenue.
• Manage the hotels social media accounts and online presence.
• Create and promote offers, events, and packages in collaboration with the reservations team.
• Track and analyze marketing performance metrics (reach, engagement, conversion, ROI).
Maintain and grow relationships with booking platforms (OTAs), travel agents, and corporate clients

Financial & Strategic Management:

• Monitor daily operations, budgets, and expenses.
• Prepare regular reports on performance, revenue, and guest satisfaction.
Work with management to set occupancy targets, rate strategies, and service upgrades

Requirements:

• Bachelors degree or equivalent in Hospitality, Business, Marketing, or related field.
• Minimum of 3-5 years of experience in hotel or hospitality management.
• Knowledge of digital marketing, social media, and online booking platforms.
• Strong leadership, interpersonal, and organizational skills.
• Proficiency with hotel management systems and MS Office.
Ability to work under pressure and solve problems independently

Preferred Skills:

• Experience with content creation, email marketing, or basic design tools.
• Knowledge of SEO, Google Ads, or social media advertising.
• Background in boutique or lifestyle hotels is a plus

Information :

• Company : The Kingsley La-Prima Casa
• Position : Hotel Manager
• Location : Lagos
• Country : NG