IT Support Engineer

The IT support engineer will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Full Time

Responsibilities :

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Planning and undertaking scheduled maintenance upgrades
• Setting up accounts for staff, ensuring that they know how to log in
• Solving password problems
• Talking to clients and computer users to determine the nature of any problems they encounter
• Responding to breakdowns
• Investigating, diagnosing, and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Obtaining replacement or specialist components, fixtures, or fittings
• Checking computer equipment for electrical safety
• Maintaining records of software licenses
• Troubleshooting wide area networks, servers and routers, local area networks, and switches.
Responding to technical inquiries, logging service, and repair, creating manuals and guides, and training clients, staff, and associates.

Requirements :

• Knowledge of hardware and software
• Up-to-date knowledge of the latest IT and software trends
• Ability to work well with people
• Strong communications skills
• Excellent organizational skills
• Ability to quickly establish good working relationships with clients
• Willingness to sometimes work unsociable hours
• Patience and a logical mind
• Enthusiasm for continual learning

Information :

• Company : Xown Solutions Limited
• Position : IT Support Engineer
• Location : Nigeria
• Country : NG