National Technical Sales Manager

Yesterday A National Technical Sales Manager Adexen Lagos Construction Confidential

• Minimum Qualification :

Job Description/Requirements

Adexen has been mandated by an international industrial group specializing in building materials to recruit a National Technical Sales Manager for its operations in Nigeria. The position is based in Lagos.

Responsabilities:

The role holder is responsible for implementing the competitive advantage of the Business Unity by enhancing the understanding and use of qualities of its products & systems. In addition, provide distinctive expertise to customers on products and systems utilization.

Technical Enquiry Support

• Organize and optimize customer technical problem solving and training with regards to products & systems application
• Propose and implement customer driven technical assistance process
• Establish a clear operational process to support the sales team and to create competitive advantage to our customer base
• Provide technical solutions
• Provide CAD Support
Manage customer claims with regards to product quality?

Technical Project Support

• Develop approach for bidding and winning project specifications for fibre cement, POP plasterboard systems
• Technical support on projects from early design stage to end of project
• Assistance in writing the specifications to ensure compliance with industry standards and requirements therefore ensuring Bill of Quantities and technical design drawings are correct.
• Support with Developers, Architects etc when required to assist with the feasibility of systems and new product technical viability.
Assistance on CAD Drawings and Design Drawings.

Technical Literature Development

• Develop a library of technical information including but not limited to:
• Product Information Sheets
Technical Test Certificates

Systems Testing and Innovation Support

• Identify and acquire copies of all relevant Industry Standards covering product installation and building codes for fire and sound requirements
Ensure products, systems and technical information are in line with relevant Industry standards

Technical Training Support

• Responsible for preparation and delivery of all Technical training in Nigeria to target audiences that include: Staff, developers, architects & specifiers, interior designers, installers and supervisors, and CSR Projects
• Develop a branded on-site product and system installation training
Working in cooperation with Sales & Marketing, organize promotional events to develop specifiers and prospect client knowledge of Products & systems

Participation in Industry Standards Bodies

• Represent the companies interests on Professional Technical Bodies.
• Monitor and report trends in construction technology, standards and norms of products & systems
• Understand the competitor systems and develop benchmark testing and development plans
Develop a clear picture of possible new product/systems platforms working with the Innovation team

Relations with other functions within the Division

Work in close cooperation with Sales & Marketing to ensure in-depth common understanding of market and customer

People

• Full contribution as a member of the marketing and sales team. Direct responsibility for the Technical Department and the development of the people.
Indirect support of sales people to ensure they have the necessary technical information so they are able to provide relevant and effective technical support to customers in the field.

Budgets

Responsibility in preparing, developing, implementing and managing technical budgets.

HR and Team Development

• Responsible for all HR issues within the team including recruitment, development, communication and discipline ensuring all actions taken are in accordance with Company policies and procedures.
Develop competency profiles and KPI measures for your team and monitor progress against them on a continual basis. Identify and disseminate good practice; or put in place any remedial measures necessary.

Desired Skills and Experience

Education

• Minimum of ten (10) years relevant work experience with at least 5 years in a middle management position
• Bachelors degree in any building science or business discipline
• Post-graduate degree in building science or related discipline
• Registered member of statutory bodies

Core / Functional Skills

• Excellent numeracy, verbal and written communication skills.
• Experience in managing and using CRM systems.
• Well-developed IT skills, particularly in Microsoft Office applications (Excel, PowerPoint), SAP, BIM & CAD
• A certain level of technical awareness, ideally an understanding of applicable building regulations.
• Very organised, structured and rigorous; is able to know instantly the status of multiple different projects and activities.
• Able to spend nights away from home including a flexible approach, often required to work outside ‘normal office hours.

Experience

Several years technical sales/marketing experience at a management level, including team management and development.

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Information :

• Company : Adexen
• Position : National Technical Sales Manager
• Location : Lagos
• Country : NG