Operations Manager

JOB DESCRIPTION RESTAURANT HIRING FOR OPERATIONS & MARKETING MANAGER

OPERATIONS ROLE

Managing day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

· Direct or coordinate the restaurant groups financial or budget activities to fund operations/business expansion, authorize payments and increase efficiency.

· Analyze operations to evaluate performance of the company and its staff in meeting objectives or to determine areas of potential cost reduction, operations improvement, or policy change.

· Direct, plan, or implement policies, objectives, or activities of all the restaurants to ensure continuing operations, to maximize returns on investments, or to increase productivity.

Administrative Support:

- Provide general administrative support to the operations team.

- Maintain organized and up-to-date filing systems for HR and accounting documents.

- Assist in the coordination of company events and activities.

MARKETING ROLESPlan, develop, and execute promotional programs including the creation of marketing calendars for SKCOOKKS, THE BODEGABYSK, AND THEPATIOBYSK,Manage and plan social media content calendars in collaboration with external and internal resources.Oversee and manage website content, development, and technology future improvements.Manage the development of Point-of-Sale communication including coordinating and overseeing activities of outside creative agencies to drive the delivery of concepts and materials.Work closely with internal and external partners to manage work back schedules, creative development and creative production in support of program execution.

Human Resources

- Assist in the recruitment process by coordinating interviews, conducting background checks, and maintaining candidate records.

- Manage employee onboarding and orientation programs to ensure a smooth integration into the organization.

Maintain and update employee records, including personal information, attendance, and performance evaluations.

- Support HR initiatives, such as employee engagement programs, training sessions, and benefits administration.

- Address employee queries and concerns while maintaining confidentiality and professionalism.

Additional Responsibilities

- Assist in the preparation and maintenance of financial records, including invoices, expense reports, and bank reconciliations.

- Collaborate with the finance team to ensure accurate and timely processing of payroll.

- Track and manage company expenses, ensuring adherence to budgetary guidelines.

- Assist in the preparation of financial reports and statements for management review.

- Support the annual audit process by providing necessary documentation and information.

QUALIFICATIONS

Minimum of 2 - 4 years of experience in marketing and operations preferably within a food service or QSR environment.Knowledge on African cuisine and cultureKnowledge and passion for strategic communications and demonstrated creative acumen.Proven track record of managing multiple marketing programs and campaigns.Self-starter with strong ownership, able to work independently on projects/leading the business.A strong understanding of social and digital media.Solid organizational and team leadership skills; able to establish priorities and clear deliverables and strong ability to multi-task.Working knowledge of Microsoft Word, Excel and Power Point.Bachelors degree in Human Resources, Accounting, Business Administration, or related field.

- Proven experience in human resources and accounting roles, preferably in a similar industry.

- Knowledge of HR practices, employment laws, and accounting principles.

- Proficient in using HRIS and accounting software.

- Excellent communication and interpersonal skills.

- Strong organizational and time-management abilities.

- Detail-oriented with a high level of accuracy.

- Ability to handle sensitive and confidential information with discretion

Job Type: Full-time

Pay: ₦150,000.00 per month

Information :

• Company : SKCOOKKS
• Position : Operations Manager
• Location : Lagos
• Country : NG