Technical Product Manager (TPM)

Tespire LLC | Abuja | NG
Today Technical Product Manager (TPM) Tespire LLC Product & Project Management Abuja Full Time IT & Telecoms NGN 250,000 - 400,000 Easy Apply Job Summary

Product Manager with experience in development, software testing and maintenance, issue resolution, and customer feedback management. Familiarity with web development, user experience (UX) principles and product management tools.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 4 years
  • Working Hours : Full Time
Job Description/Requirements

Responsibilities:

Issue Management:

  • Directly resolve small product-related issues in the web application, ensuring quick resolution to maintain a smooth user experience.
    • Escalate more complex issues to our software vendors, working closely with them to ensure issues are handled promptly and efficiently.

Customer Feedback Handling:

  • Collect, manage, and analyze customer feedback related to the web app, ensuring all concerns are addressed appropriately.
  • Collaborate with customer support teams to track issues and identify trends or recurring problems.
    • Provide updates and communicate resolution efforts to customers to maintain a high level of satisfaction.

App Testing & Maintenance:

  • Conduct regular testing of the web application to identify bugs, usability issues, or potential improvements.
  • Coordinate and support app updates, ensuring the app remains up-to-date and free of significant issues.
    • Track and monitor app performance, ensuring it meets reliability standards and user expectations.

Continuous Improvement:

  • Collect and analyze feedback from users, stakeholders, and internal teams to recommend features or improvements for the app.
    • Collaborate with product development teams to prioritize and plan new feature enhancements based on feedback and business needs.

Cross-Functional Collaboration:

  • Work closely with cross-functional teams (engineering, design, customer support) to ensure alignment on product improvements and issue resolution.
    • Manage communication and software vendors, ensuring that fixes and enhancements are delivered according to deadlines.

Requirements:

  • 4 years as a developer and 1 year as a Product Manager.
    • Degree in a related field

Location: Abuja

Work Mode: Hybrid


Information :

  • Company : Tespire LLC
  • Position : Technical Product Manager (TPM)
  • Location : Abuja
  • Country : NG
Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-03-21 | Expired Date : 2025-04-20

Recomendations Jobs