Customer Service at 1001 Luxe Rentals

Job Description:

Latest job information from 1001 Luxe Rentals for the position of Customer Service. If the Customer Service vacancy in Lagos matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at 1001 Luxe Rentals for the position of Customer Service below matches your qualifications.

1001 Luxe Rentals is anevent furniture rental company based in Lagos, Nigeria, specializing in luxury and rustic furniture for events and parties, including sofas, cocktail sets, tables, and chairs.

We are recruiting to fill the position below:

Job Position: Customer Service / Quality Control Person

Job Location: Lagos

Employment Type: Full-time

Responsiblities

Customer Service:

• Respond promptly and professionally to customer inquiries via phone, email, or social media.
• Manage orders, complaints, and feedback efficiently to ensure a positive customer experience.
• Keep accurate records of customer interactions and transactions.
• Build and maintain strong customer relationships to encourage repeat business.
• Collaborate with the marketing team to improve service delivery based on customer insights.

Quality Control:

• Inspect products at different stages of production to ensure they meet quality standards.
• Monitor packaging, labeling, and storage conditions to maintain product integrity.
• Document quality checks and report deviations or issues to the production team.
• Assist in developing and enforcing standard operating procedures (SOPs).
• Recommend improvements to enhance product quality and reduce waste or errors.

Reporting & Coordination:

• Prepare daily/weekly reports on customer feedback and quality issues.
• Coordinate between production and sales to ensure timely resolution of product or service issues.
• Support management in implementing customer satisfaction and quality improvement initiatives.

Qualifications

• Interested candidates should possess an HND / OND / Bachelor`s Degree with 1 - 2 years of work experience.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Job Info:

• Company: 1001 Luxe Rentals
• Position: Customer Service
• Work Location: Lagos
• Country: NG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service at the office Lagos above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.