Customer Service Attendant

The Customer Service Attendant will be responsible for assisting customers with their inquiries, providing excellent customer service, and ensuring a positive customer experience. The role involves handling customer complaints and feedback, promoting sales, and attending training sessions to stay updated with company policies and services.

• Minimum Qualification : OND
• Experience Level : No Experience
• Experience Length : No Experience/Less than 1 year
• Working Hours : Full Time

Responsibilities:

• Deliver top-notch customer service to clients in person, online, or via phone.
• Handle customer inquiries, concerns, and feedback in a professional and efficient manner.
• Provide accurate information about products or services, guiding customers to suitable solutions.
• Actively support sales efforts by introducing promotions, upselling, or cross-selling where applicable.
• Participate in training sessions and team meetings to stay updated on company offerings and policies.
• Work collaboratively with team members to ensure a seamless customer experience.
Represent the brand positively through appearance, attitude, and service delivery.

Requirements:

• Excellent Customer Service and Customer Experience skills
• Great Appearance (You might be required to send in a recent picture)
• Strong Communication skills
• Sales skills
• Ability to participate in Training sessions
• Excellent interpersonal and problem-solving skills
• Ability to work well in a team
OND; additional qualifications will be an advantage

What We Offer:

• Opportunity to collaborate within a multinational setting
• Flexible work
• Competitive salary + Annual Leave Allowance
• Health Insurance with gym access
Pension, GPA/GLI Insurance

Remuneration: NGN 128,000

Information :

• Company : Promatic Nigeria
• Position : Customer Service Attendant
• Location : Lagos
• Country : NG