Customer Service (Mandarin)

• Minimum Qualification :

Position : Customer Service ( Mandarin & English)

✅Headcount: 40HC

✅Project: Tech Project

✅Work Schedule: 9am to 6pm

✅Shift: Work From Home

?Location: KL Sentral

✅Basic salary: RM 4000 plus 300 KPI

✅Start date: 21-Apr-2025

• Note: At least a SPM holder

*Job Qualifications:*

• At least spm holder with experience

• Preferable Immediate starter

• Requires good English skills, and excellent in Mandarin and English.

*Job Description :*

• Maintains customer records by updating account information.

• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

• Ability to present, persuade and communicate effectively.

• Ability to discover & understand customers complaints

• Add value by providing solutions to meet customer needs.

• Proactively contacts customers to help customers understand the value they will derive from the solution

• Ability to work with customers to identify and resolve issues quickly and ensures organization addresses issues root cause.

• Ability to flex from one priority to another.

• Listens to and provides feedback and uses to enhance own communication effectiveness

• Demonstrates effective presentation skills

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Information :

• Company : Insight Talent
• Position : Customer Service (Mandarin)
• Location : Lagos
• Country : NG